Shipping policy

Shipping Policy

Overview

At KalpalogyDigital, we strive to provide fast and reliable shipping to ensure a smooth shopping experience. This policy outlines the shipping methods, timelines, costs, and other important details related to the delivery of your order.

Shipping Locations

We offer worldwide shipping. However, there may be restrictions in certain regions due to local regulations or logistical limitations. If we cannot deliver to your location, you will be notified during the checkout process.

Shipping Methods and Costs

  • Standard Shipping: Estimated delivery time is 10–20 business days.
  • Express Shipping (where available): Estimated delivery time is 5–10 business days.
  • Shipping costs vary based on the destination, shipping method, and order value. The final shipping cost will be displayed at checkout.

Processing Time

  • Orders are typically processed within 2–5 business days after payment confirmation.
  • Orders placed on weekends or holidays will be processed on the next business day.

Delivery Times

  • Delivery times depend on the shipping method selected and your location. Delays may occur due to customs processing, local holidays, or unforeseen circumstances.

Tracking Your Order

  • Once your order is shipped, a tracking number will be provided via email.
  • You can use this tracking number to monitor your shipment's status through the carrier's website.

Customs and Duties

  • International orders may be subject to customs duties and taxes based on your country’s regulations.
  • Customers are responsible for paying any applicable duties and taxes upon delivery.

Shipping Delays

While we aim to meet the estimated delivery times, delays may occur due to:

  • High demand during holiday seasons.
  • Customs clearance procedures.
  • Natural disasters or other unforeseen events.

If your order is delayed, please contact us at kalpalogydigital@gmail.com for assistance.

Lost or Damaged Packages

  • If your package is lost or damaged during transit, please notify us within 7 days of the expected delivery date.
  • Provide your order details and a description of the issue. We will investigate and take appropriate action, which may include reshipping or issuing a refund.

Incorrect Shipping Information

  • Ensure that your shipping address is accurate and complete during checkout.
  • KalpalogyDigital is not responsible for delays or non-delivery caused by incorrect or incomplete address information.

Contact Us

For any shipping-related inquiries, please contact our support team:
Email: kalpalogydigital@gmail.com